Quality Management

An organization's success is reflected not only in the quality of its individual services but also in its willingness and ability to respond quickly and appropriately to changes and to the requirements of customers and partners. An effective quality and energy management system provides an important foundation for achieving this.

Fraunhofer Institute for Photonic Microsystems IPMS has been certified according to the international quality management standard DIN EN ISO 9001 since November 1995. This certification demonstrates the institute's competence and performance at both national and international levels. Since November 2014, the certified quality management system has also covered the institute's Center of Nanoelectronic Technologies (CNT), and since November 2019, the Integrated Silicon Systems department in Cottbus.

Since August 2026, Fraunhofer IPMS has also been certified according to the international energy management standard DIN EN ISO 50001. The energy management system provides a framework for systematically monitoring, assessing and continuously improving energy performance. Its aim is to increase energy efficiency, identify potential energy savings and promote the responsible use of energy.

Certified management systems offer significant benefits. They support the continuous improvement of our services and processes, increase customer and partner satisfaction, reduce risks and help prevent errors while improving product and process reliability. At the same time, systematic energy management contributes to more efficient energy use and helps identify opportunities for resource savings. Optimized operations and improved cost efficiency further strengthen our performance and competitiveness.

The high standard of Fraunhofer IPMS's quality management system is reflected in the very good certification results achieved through DEKRA Certification LLC, as well as in the high level of satisfaction and trust expressed by our long-standing customers.

Fraunhofer IPMS Quality Commitment Policy

The satisfaction of our customers is our top priority. At the same time, we further strive to protect the interests of our internal and external partners. Directors and executive management at our institute lead by example. All organizational units as well as employees are involved in and responsible for providing excellent research and development, high quality products and effective services. Our success stems from our qualified and motivated staff.

In line with our values, we aim to:

• Ensure that our QM system serves to benefit our institute at all times and complies with the DIN EN ISO 9001 standard.
• Fully understand customer and partner expectations and needs to align our actions accordingly.
• Provide optimal advice in the selection and application of our services in both research and development as well as pilot production.
• Create added value for our customers and partners by serving exact, individual needs.
• Be a reliable and trustworthy partner to our customers and suppliers.
• Meet stipulated deadlines and adhere to ordered services.
• Lead our field in innovation and quality.
• Implement our QM system to consistently improve our processes and achieve our goals while maintaining and increasing employee satisfaction.
• Make sure our quality commitment policy is known and understood throughout our institute.
• Use the Balanced Scorecard and other dependable means to regularly measure and evaluate the implementation of our quality policy.